Job Description
Join our dynamic team as a Weekend Hospitality Associate at Urban Hospitality Group! We're seeking energetic individuals to deliver exceptional guest experiences during our busiest weekend shifts. Perfect for students, career-changers, or those seeking flexible work schedules. No hospitality experience required – we provide comprehensive training to help you succeed in a fast-paced environment.
Enjoy competitive pay, weekend-only scheduling (Saturdays & Sundays), and opportunities for advancement. Work in Chicago's premier downtown location while building transferable skills in customer service, teamwork, and operations.
Responsibilities
- Provide exceptional customer service to hotel guests and visitors
- Manage check-in/check-out processes and guest inquiries
- Maintain pristine lobby, reception, and common areas
- Assist with event setup and guest coordination
- Handle basic administrative tasks and documentation
- Collaborate with cross-functional teams for seamless operations
- Adhere to safety and cleanliness protocols
Qualifications
- No prior experience required – comprehensive training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Availability to work Saturdays and Sundays consistently
- Ability to stand/walk for extended periods
- Positive attitude and customer-focused mindset
- Basic computer literacy
- 18+ years of age