Job Description
Join our dynamic team at Urban Hospitality Group as a Weekend Hospitality Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our peak weekend operations. No prior experience required – we provide comprehensive training to set you up for success. Enjoy flexible Saturday/Sunday shifts in a vibrant New York City environment while building transferable skills in customer service and operations. Perfect for students, career changers, or anyone seeking weekend work-life balance.
Responsibilities
- Deliver warm, personalized customer service to weekend guests
- Manage check-in/check-out processes efficiently
- Assist with event setup and venue maintenance
- Handle guest inquiries and resolve concerns promptly
- Collaborate with cross-functional teams during peak hours
- Maintain cleanliness and safety standards across facilities
- Process payments and manage basic administrative tasks
Qualifications
- High school diploma or equivalent (students welcome)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and adaptability
- Reliable weekend availability (Saturdays & Sundays)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and commitment to teamwork
- No prior experience necessary – training provided
- Basic computer literacy for operational systems