Job Description
Join Virginia's premier hospitality team as a Weekend Associate! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. Perfect for students, parents, or anyone seeking flexible weekend schedules with competitive pay and growth opportunities. Enjoy a supportive environment where your contributions directly impact guest satisfaction and team success.
Responsibilities
- Deliver outstanding customer service across all guest touchpoints
- Manage weekend check-in/check-out procedures efficiently
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash transactions accurately
- Address guest inquiries and resolve concerns promptly
- Prepare weekend operational reports for management
- Maintain strict adherence to safety and sanitation protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Availability for all weekend shifts (Sat/Sun 6AM-2PM or 2PM-10PM)
- Strong communication and conflict resolution skills
- Basic computer proficiency with POS systems
- Ability to stand/walk for extended periods
- Valid driver's license (for occasional errands)
- Flexibility to cover peak holiday weekends
- Positive attitude and teamwork mindset