Job Description
Join Capital City Resorts as a Weekend Hospitality Associate and deliver exceptional guest experiences in Washington DC's vibrant hospitality scene. This role offers the perfect blend of weekend flexibility and professional growth in a dynamic environment. We're seeking energetic individuals who thrive in fast-paced settings and are passionate about creating memorable moments for our discerning clientele. Enjoy competitive compensation, premium benefits, and the opportunity to work in one of DC's most iconic locations.
Responsibilities
- Provide exceptional guest service across weekend shifts (Saturday/Sunday)
- Manage check-in/check-out processes with precision and efficiency
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve service issues promptly
- Execute property inspections and maintain high standards of cleanliness
- Process payments and manage cash handling procedures
- Assist with event setup and special weekend activities
- Update property management systems with accurate guest information
Qualifications
- 1+ years in hospitality, customer service, or related field
- Flexible availability for weekend shifts (6 AM - 10 PM)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic proficiency in property management systems
- Valid driver's license with clean record
- Professional appearance and demeanor
- Ability to lift 25 lbs and stand for extended periods