Job Description
Join Boston's premier weekend hospitality team and make an immediate impact! Urban Weekend Services is seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This role offers flexible scheduling, competitive pay, and the opportunity to showcase your local knowledge while supporting Boston's vibrant tourism and service industries. Perfect for students, freelancers, or professionals seeking supplemental income with weekends off during the week.
Our ideal candidates thrive in fast-paced environments, possess strong interpersonal skills, and take pride in representing Boston's hospitality scene. Training provided, with immediate start available for qualified applicants.
Responsibilities
- Deliver exceptional customer service to weekend guests at Boston landmarks and events
- Manage event logistics and guest inquiries with professionalism and local expertise
- Coordinate with cross-functional teams to ensure seamless weekend operations
- Maintain accurate service records and inventory for assigned locations
- Adhere to all safety protocols and brand standards during all shifts
- Resolve guest concerns promptly and escalate issues when necessary
- Contribute to weekend team briefings and performance reviews
Qualifications
- High school diploma or equivalent; college students welcome
- Minimum 1 year customer service or hospitality experience
- Availability to work weekends (Saturday/Sunday) with flexible weekday hours
- Strong communication and problem-solving abilities
- Knowledge of Boston neighborhoods, attractions, and transportation
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Massachusetts driver's license (if transportation required)
- Background check and drug screening required