Job Description
Join our vibrant team at Metro Hospitality Group and transform weekends into rewarding experiences! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences at our premier Fort Worth locations. Enjoy the perfect work-life balance with flexible weekend schedules while earning competitive hourly wages. No weekends? No problem! We offer rotating shifts that accommodate your lifestyle.
As a cornerstone of our guest experience team, you'll create memorable moments while developing valuable skills in customer service, event coordination, and premium hospitality. Our supportive environment encourages growth and recognition, making this ideal for students, parents, and professionals seeking supplemental income.
Responsibilities
- Deliver exceptional guest experiences with personalized service and attention to detail
- Manage weekend check-in/check-out procedures efficiently using our digital systems
- Coordinate event setups and breakdowns for weekend functions and private gatherings
- Resolve guest inquiries promptly with solutions-oriented approach
- Maintain pristine facility standards through regular cleaning and maintenance checks
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Assist with inventory management for weekend supplies and amenities
Qualifications
- Minimum 1 year customer service or hospitality experience preferred
- Flexible availability including Saturdays and Sundays (8-16 hours/week)
- Strong communication and interpersonal skills with diverse clientele
- Basic proficiency with hospitality software (training provided)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Texas driver's license (if transportation required)
- Positive attitude and problem-solving mindset in fast-paced environments
- Willingness to obtain required certifications (e.g., food handling)