Job Description
Join Urban Hospitality Group as a Weekend Hospitality Associate and enjoy flexible weekend schedules in Milwaukee's vibrant downtown! We're seeking energetic professionals who thrive in fast-paced environments while delivering exceptional guest experiences. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive pay and growth opportunities. Our team also serves New York locations, but this position is Milwaukee-based. Apply today to start your journey with us!
Responsibilities
- Deliver outstanding customer service to guests during weekend shifts
- Manage front desk operations including check-ins/outs and reservation coordination
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards throughout common areas
- Collaborate with team members to ensure seamless weekend operations
- Process payments and manage cash drawer accurately
- Assist with event setup and breakdown as needed
Qualifications
- Must be available to work Saturdays and Sundays (8-16 hours/week)
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in dynamic environments
- Basic computer proficiency with reservation systems
- Must pass background check and drug screening
- High school diploma or equivalent required
- Flexibility to cover additional weekend shifts as needed