Job Description
Join our award-winning team at Urban Hospitality Group! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences at our flagship Manhattan location. This part-time role offers perfect work-life balance with flexible weekend scheduling, competitive pay, and opportunities for growth. Ideal for students, parents, or professionals seeking supplemental income without weekday commitments. Enjoy complimentary meals, employee discounts, and a vibrant team culture in the heart of NYC.
What We Offer:
- Flexible weekend shifts (Sat/Sun only)
- Competitive hourly wage with tips
- Free meals during shifts
- 401(k) matching after 6 months
- Comprehensive training program
Responsibilities
- Provide exceptional customer service to weekend guests
- Manage front desk operations and check-in/check-out processes
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage point-of-sale systems
- Maintain cleanliness and organization of common areas
- Assist with event setup and weekend special functions
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work both weekend days (Sat/Sun)
- Strong communication and problem-solving skills
- Ability to stand for extended periods
- Basic computer proficiency
- Valid NYC Food Handler's Certificate (or willingness to obtain)
- Positive attitude and team-oriented mindset