Job Description
Join our vibrant team at Urban Hospitality Group where weekend warriors thrive! We're seeking dynamic Weekend Hospitality Associates to create memorable guest experiences while enjoying competitive pay and flexible scheduling. Perfect for students, parents, or anyone seeking weekend work-life balance. Enjoy a supportive environment with growth opportunities and complimentary employee benefits. Transform your weekends into rewarding experiences with us!
Responsibilities
- Deliver exceptional customer service during weekend peak hours
- Manage guest check-ins and reservation systems efficiently
- Coordinate with cross-functional teams for seamless operations
- Maintain facility cleanliness and safety standards
- Handle cash transactions and reconcile daily reports
- Assist in event setup and breakdown activities
- Resolve guest inquiries with professionalism and empathy
Qualifications
- Must be available Saturdays and Sundays (8am-6pm shifts)
- Previous hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic POS system knowledge
- Physical stamina to stand for extended periods
- High school diploma or equivalent required
- Valid Pennsylvania ID for background check