Job Description
Join our vibrant team as a Weekend Hospitality Coordinator and bring your energy to Charlotte's premier hospitality scene! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest weekend shifts. This flexible weekend role offers competitive compensation while allowing you to balance work with your weekday commitments.
As a key member of our guest services team, you'll create memorable interactions that keep visitors coming back. If you thrive in dynamic environments and value work-life balance through weekend scheduling, this opportunity is tailored for you.
Responsibilities
- Deliver exceptional customer service across all guest touchpoints
- Manage reservation systems and coordinate weekend events
- Train and mentor part-time weekend staff
- Resolve guest inquiries with professionalism and efficiency
- Monitor venue operations during peak weekend hours
- Collaborate with management on weekend improvement initiatives
- Maintain compliance with safety and service standards
Qualifications
- 2+ years hospitality or customer service experience
- Availability for flexible weekend shifts (Sat/Sun)
- Strong conflict resolution and communication skills
- Ability to work independently in fast-paced settings
- Basic POS system proficiency
- Valid North Carolina Food Handler's certification
- Flexibility to work occasional holidays