Job Description
Join our dynamic hospitality team in Albuquerque and embrace the perfect work-life balance with our exclusive weekend shift opportunities! Southwest Hospitality Group is seeking passionate Weekend Hospitality Specialists to deliver exceptional guest experiences during our busiest weekend hours. This role offers flexible scheduling, competitive pay, and the chance to work in Albuquerque's vibrant downtown district. Enjoy weekday freedom while building your career in a supportive, growth-oriented environment. We provide comprehensive training and opportunities for advancement within our award-winning portfolio.
Responsibilities
- Deliver exceptional customer service to weekend guests across all touchpoints
- Manage front desk operations during peak weekend hours (check-ins, check-outs, reservations)
- Coordinate with housekeeping and maintenance teams for seamless weekend operations
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and maintain accurate financial records
- Execute weekend promotional events and guest engagement activities
- Assist with weekend inventory management and supply replenishment
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability to work Saturdays and Sundays (6am-2pm or 2pm-10pm)
- Strong communication and interpersonal skills
- Basic proficiency in reservation systems and POS software
- Ability to multitask in a fast-paced weekend environment
- Valid New Mexico driver's license (if required for errands)
- Ability to stand/walk for extended periods during weekend shifts
- Positive attitude and problem-solving mindset