Job Description
Join our award-winning team at Coastal Resorts Group, where weekend warriors thrive! We're seeking dynamic Hospitality Specialists to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in Jacksonville's premier coastal destination. This role offers growth opportunities into full-time positions for exceptional performers.
What We Offer:
- Flexible weekend shifts (Fri-Sun or Sat-Sun)
- Comprehensive training program
- Employee discounts on resort services
- Health benefits for part-time employees
- Recognition and performance bonuses
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage resort amenities bookings and inquiries
- Resolve guest issues with professionalism and empathy
- Coordinate housekeeping and maintenance requests
- Process payments and maintain accurate records
- Uphold resort cleanliness and safety standards
- Collaborate with cross-functional teams seamlessly
Qualifications
- Minimum 1 year customer service experience
- Availability for weekend shifts (Fri-Sun or Sat-Sun)
- Strong communication and conflict resolution skills
- Ability to work efficiently in fast-paced environments
- Basic computer proficiency (POS systems, MS Office)
- Valid Florida driver's license preferred
- Flexible schedule with weekday availability for training
- Positive attitude and problem-solving mindset