Job Description
Join our vibrant team at Coastal Comfort Resorts where weekend flexibility meets career growth! We're seeking enthusiastic Hospitality Specialists to create memorable guest experiences during peak weekend periods. Enjoy a balanced work-life schedule while working in San Diego's premier coastal destinations. This role offers competitive compensation, complimentary resort amenities, and opportunities for advancement. Perfect for students, parents, or professionals seeking supplemental income with structured schedules.
Responsibilities
- Deliver exceptional guest service during weekend check-ins, check-outs, and concierge duties
- Manage reservation systems and coordinate with housekeeping for seamless operations
- Address guest inquiries promptly and resolve service issues with professionalism
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams to ensure weekend operational excellence
- Conduct property tours and upsell premium amenities
- Maintain safety standards and emergency response protocols
Qualifications
- Minimum 6 months customer service or hospitality experience preferred
- Flexible availability required: Saturdays & Sundays (6 AM - 2 PM or 2 PM - 10 PM)
- Strong communication and conflict resolution skills
- Basic proficiency with reservation software (e.g., Opera, Property Management Systems)
- Ability to work efficiently in fast-paced weekend environments
- Valid California driver's license (for property transport duties)
- High school diploma or equivalent required
- Spanish bilingualism strongly preferred