Job Description
Join Urban Weekend Solutions as a Weekend Operations Manager and lead our high-impact weekend operations in Philadelphia! This full-time role offers immediate start and competitive benefits for dedicated professionals. Manage our weekend teams, optimize service delivery, and drive customer satisfaction during peak hours. Perfect for those seeking career growth with a consistent Saturday-Sunday schedule.
Responsibilities
- Lead weekend operations teams (8-12 staff members) across Philadelphia locations
- Coordinate logistics, inventory, and staffing for weekend peak hours
- Implement service excellence standards and resolve escalated customer issues
- Generate performance reports and data-driven improvement strategies
- Train and mentor weekend staff on operational procedures
- Collaborate with weekday managers for seamless handoffs
- Ensure compliance with safety and health regulations
Qualifications
- 3+ years in operations management or team leadership
- Experience in weekend/holiday shift scheduling
- Strong problem-solving and conflict resolution skills
- Proficiency in inventory management systems
- Valid Pennsylvania driver's license
- Ability to work weekends, holidays, and occasional evenings
- Bachelor's degree in Business or Operations preferred