Job Description
Join our dynamic team at Urban Retail Collective, where we're revolutionizing the weekend shopping experience in Oakland! We're seeking passionate Weekend Operations Specialists to drive exceptional customer service and maintain store excellence during peak Saturday/Sunday shifts. This full-time role offers competitive pay, comprehensive benefits, and a schedule designed around your life with guaranteed weekends off during weekdays. If you thrive in fast-paced environments and value work-life balance, apply today to become part of Oakland's most innovative retail community!
Responsibilities
- Execute flawless weekend store operations including inventory management, merchandising, and POS transactions
- Deliver industry-leading customer service through personalized assistance and product expertise
- Train and mentor new staff on weekend protocols and brand standards
- Coordinate with weekday managers to ensure seamless operational handovers
- Implement visual merchandising plans to maximize weekend sales impact
- Resolve customer inquiries and escalations with empathy and efficiency
- Contribute to weekend performance analytics and improvement initiatives
Qualifications
- Minimum 2 years retail or customer service experience with weekend shift availability
- Proven ability to thrive in high-energy, fast-paced environments
- Strong organizational skills with attention to detail for inventory management
- Excellent communication and interpersonal abilities
- Flexible schedule commitment including availability for Saturday/Sunday shifts
- Basic proficiency with retail POS systems and inventory software
- Valid California driver's license (for occasional vendor pickups)