Job Description
Join Horizon Retail Solutions as a Weekend Part-Time Customer Service Specialist and enjoy flexible hours while making a meaningful impact! We're seeking energetic professionals to deliver exceptional service during our busiest weekend shifts in Jacksonville, FL. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive pay and immediate start opportunities. Our team-oriented environment values reliability and customer-first attitudes, providing comprehensive training to ensure your success. Take advantage of our modern facilities and supportive culture while building valuable experience in retail operations.
Responsibilities
- Provide outstanding customer service in-store and via phone during weekend hours
- Process transactions accurately and maintain cash drawer accountability
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to ensure store cleanliness and operational standards
- Participate in weekend promotions and seasonal merchandising
- Document daily operations and report issues to management
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8 AM - 6 PM)
- Strong communication and problem-solving abilities
- Basic math proficiency and comfort with POS systems
- Reliable transportation and punctuality
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and willingness to learn new processes