Job Description
Join Our Weekend Team Immediately! 🚀
Raleigh Customer Solutions is urgently hiring Weekend Shift Customer Service Representatives for immediate start in Raleigh, NC. Perfect for students, gig workers, or anyone seeking flexible weekend hours with competitive pay and no experience required!
Why You'll Love Working With Us:
- Immediate Start - Begin your new career this weekend!
- Premium Pay - $18-$22/hour + performance bonuses
- Flexible Scheduling - Choose Saturday/Sunday shifts
- Modern Office - Downtown Raleigh location with free parking
- Growth Opportunities - Full-time tracks available after 3 months
Responsibilities
- Handle 50+ customer inquiries daily via phone/chat with exceptional professionalism
- Resolve billing, shipping, and product issues using CRM tools
- Process orders accurately while maintaining 95% satisfaction rate
- Collaborate with weekday team members for seamless handoffs
- Update customer profiles and document all interactions
- Meet/exceed weekly performance metrics for resolution speed
- Participate in weekend team huddles for process improvements
Qualifications
- High school diploma or equivalent (students welcome!)
- Weekend availability required (Sat/Sun 8am-5pm)
- Basic computer literacy and typing (35+ wpm)
- Positive attitude under pressure and multitasking ability
- No prior experience necessary - full training provided!
- Reliable transportation to downtown Raleigh location
- Must pass background check and drug screen