Job Description
Ready to join a team that values your weekends off?
Omaha Logistics & Support is seeking a highly organized and energetic Weekend Shift Customer Service Representative. This is an immediate hire opportunity for someone looking to build a career in a stable environment while enjoying a predictable schedule.
Our weekend team plays a crucial role in ensuring our regional clients receive the support they need. We pride ourselves on a culture of respect, efficiency, and rapid growth.
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat during peak weekend hours.
- Process incoming orders and returns accurately, adhering to company compliance standards.
- Maintain a clean and organized workspace to ensure optimal workflow and safety.
- Collaborate with the weekday operations team to ensure seamless handovers and accurate data entry.
- Resolve customer inquiries efficiently, escalating complex issues to management when necessary.
- Perform basic data entry and inventory checks to support the regional distribution center.
Qualifications
- High School Diploma or GED is required.
- Previous experience in customer service, retail, or logistics is preferred but not mandatory for immediate hires.
- Must be available to work Friday through Sunday on a rotating schedule.
- Strong problem-solving skills with a patient and positive demeanor.
- Proficient with Microsoft Office Suite and computer navigation.
- Must pass a background check and drug screen.