Job Description
Join our dynamic team as a Weekend Shift Customer Service Specialist at FlexiCare Solutions! We're seeking enthusiastic professionals to deliver exceptional support during our busiest weekend hours. Enjoy a flexible schedule while making a meaningful impact in our Raleigh community. This role offers competitive pay, comprehensive training, and a supportive work environment designed for work-life balance.
What You'll Love: Weekend-only shifts (no weekday obligations!), competitive hourly rates, growth opportunities, and a team-focused culture. Perfect for students, parents, or anyone seeking weekend flexibility!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during weekend shifts
- Resolve inquiries efficiently with a focus on first-contact resolution
- Process transactions and maintain accurate documentation
- Collaborate with weekend team members to ensure seamless operations
- Contribute to weekend inventory and quality assurance checks
- Adhere to company policies while maintaining a customer-first approach
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Availability to work all weekend shifts (Saturday/Sunday)
- Strong communication and problem-solving skills
- Proficiency with CRM and ticketing systems
- Ability to thrive in a fast-paced weekend environment
- Flexible attitude and team-oriented mindset