Job Description
Join our dynamic team at Coastal Operations Group in Virginia Beach and enjoy premium weekend flexibility with competitive compensation! We're seeking dedicated Weekend Shift Supervisors to lead our high-energy operations while maintaining exceptional service standards. This role offers the perfect work-life balance with weekend-only scheduling, allowing you to maximize your weekdays while contributing to our award-winning team culture. Benefit from comprehensive training, performance bonuses, and career advancement opportunities within our rapidly growing organization.
Responsibilities
- Oversee weekend shift operations ensuring seamless workflow and team coordination
- Coach and mentor 5-8 team members on service protocols and performance metrics
- Resolve escalated customer inquiries with professionalism and efficiency
- Conduct pre-shift briefings and post-shift performance reviews
- Monitor inventory levels and operational compliance during weekend hours
- Implement process improvements to enhance weekend service quality
Qualifications
- 2+ years supervisory experience in fast-paced service environments
- Proven ability to lead teams during weekend/holiday peak periods
- Strong conflict resolution and customer service expertise
- Flexible availability to work exclusively Saturday/Sunday shifts
- Basic proficiency in inventory management systems
- Valid driver's license and reliable transportation