Job Description
Join our vibrant hospitality team in sunny Miami! Urban Hospitality Group is seeking energetic Weekend Shift Supervisors to ensure exceptional guest experiences during high-traffic Saturday and Sunday shifts. This role offers flexibility for work-life balance while developing leadership skills in a dynamic environment. Competitive pay includes performance bonuses and complimentary staff meals.
Responsibilities
- Oversee weekend staff operations and ensure seamless service delivery
- Train and mentor new team members on hospitality standards
- Handle guest inquiries and resolve service escalations
- Monitor inventory and coordinate supply replenishment
- Implement health/safety protocols during peak weekend hours
- Conduct opening/closing procedures for weekend shifts
Qualifications
- 2+ years hospitality or retail supervisory experience
- Availability for all weekend shifts (Sat/Sun 8AM-6PM)
- Strong conflict resolution and multitasking abilities
- Valid Florida Food Handler certification preferred
- Proficiency in reservation management systems
- Basic cash handling and POS system knowledge