Job Description
Join CityStay Hospitality Group as a Weekend Shift Supervisor and enjoy the perfect work-life balance with our flexible weekend schedule! We're seeking energetic professionals to lead our front desk operations during peak weekend hours at our premium downtown Cleveland location. This role offers competitive pay, comprehensive training, and opportunities for advancement within our growing hospitality brand.
As a key member of our weekend team, you'll create memorable experiences for guests while ensuring smooth operations. Enjoy weekday freedom while building your career in hospitality with weekend shifts that work around your lifestyle.
Responsibilities
- Manage front desk operations during weekend shifts (Fri-Sun)
- Lead and mentor weekend hospitality team members
- Handle guest check-ins, check-outs, and VIP requests
- Resolve guest inquiries and service issues promptly
- Monitor room availability and coordinate housekeeping
- Execute weekend revenue strategies and upsell opportunities
- Maintain accurate shift reports and documentation
Qualifications
- Minimum 2 years hospitality/supervisory experience
- Weekend availability (Friday-Sunday shifts required)
- Strong leadership and conflict resolution skills
- Proficiency in hotel management software (Opera, etc.)
- Excellent communication and multitasking abilities
- Ohio hospitality certification preferred
- Flexible schedule with weekend availability
- Valid Ohio driver's license (if required for property errands)