Job Description
Join our exclusive hiring event for Call Center Agents with DAILY PAY in Tampa, FL! We're expanding our team and offering immediate full-time positions with competitive compensation and flexible scheduling. No more waiting for bi-weekly paychecks – get paid every day you work! Experience our state-of-the-art call center environment with comprehensive training and career advancement opportunities.
Why Apply?
- Daily pay through our secure app
- Comprehensive benefits package (health, dental, vision)
- Performance-based bonuses and incentives
- Free parking and metro-accessible location
- Referral program with cash bonuses
Interviews are happening daily – walk-ins welcome! We're also hosting parallel events in New York for qualified candidates.
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism
- Resolve customer inquiries efficiently using CRM systems
- Meet/exceed KPIs (call time, resolution rate, CSAT)
- Document interactions accurately in compliance protocols
- Collaborate with team leads to improve service quality
- Participate in ongoing training and development programs
- Adapt to changing product/service knowledge requirements
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service/call center experience
- Strong typing skills (40+ WPM) and computer proficiency
- Exceptional verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Background check and drug screen required