Job Description
Join our award-winning call center team in Milwaukee! We're hosting a special hiring event for motivated individuals seeking to start their career in customer service – no prior experience required. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our supportive environment.
Why Join Us?
• Industry-leading training program
• Flexible schedule options
• Health, dental, and vision insurance
• Paid time off and 401(k) matching
• Career advancement pathways
Hiring Event Details:
📅 Date: June 22, 2024
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 425 N Water St, Milwaukee, WI 53202
🔗 Register at: customersolutions.com/hiring
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in our CRM system
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve customer satisfaction
- Adhere to company policies and regulatory guidelines
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Comfortable operating computer systems and software
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Milwaukee location
- Availability to work flexible shifts including evenings/weekends
- No prior experience required – we provide comprehensive training