Job Description
Join ExpressCare Staffing for an exciting opportunity as a Customer Service Representative with immediate start and daily pay options! We're seeking energetic professionals in El Paso to deliver exceptional customer experiences in a dynamic environment. Enjoy flexible scheduling and competitive compensation while making a real impact. No experience required – full training provided!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and product-related issues efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call quality and resolution time
- Collaborate with team members to enhance service standards
- Participate in ongoing training for product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with high accuracy
- Basic computer proficiency and multitasking ability
- Positive attitude and customer-focused mindset
- Available for flexible shifts including evenings/weekends