Job Description
Join our dynamic team at Omaha Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking immediate opportunities in customer service. As a leading local call center, we pride ourselves on fostering a supportive environment with competitive compensation and growth pathways.
Why Apply? Hiring Event Details:
- On-the-job training provided
- Flexible day/night shift options
Date: October 28, 2023
Time: 9:00 AM - 4:00 PM
Location: 3500 Farnam Street, Omaha, NE 68131
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions in CRM system with precision
- Meet/exceed performance metrics (call quality, resolution rate)
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience preferred
- Excellent verbal communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency with MS Office applications
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening