Job Description
Join our dynamic team at ConnectHub Solutions! We're hosting an exclusive immediate hire hiring event for motivated individuals seeking call center jobs in Detroit, MI and California. No experience necessary – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Walk-ins welcome! Secure your spot today.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and provide accurate solutions
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance customer experience
- Adhere to company policies and regulatory compliance
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Customer service mindset with problem-solving aptitude
- Flexible availability (including evenings/weekends)
- Positive attitude and team-oriented approach