Job Description
Join our award-winning customer service team at our exclusive hiring event! ConnectServe Solutions is seeking passionate Call Center Agents to deliver exceptional experiences. Enjoy immediate start dates, competitive pay, and comprehensive training. This is your chance to launch a rewarding career in one of America's fastest-growing industries.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet performance metrics (CSAT, AHT, FCR)
- Collaborate with team members for seamless service
- Document interactions accurately in Salesforce
- Participate in ongoing product training
Qualifications
- High school diploma or GED required
- 6+ months customer service experience
- Type 35+ WPM with 98% accuracy
- Proficient in Microsoft Office Suite
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset