Job Description
Join our elite team at Elite Customer Solutions and launch your career in customer service! We're hosting a hiring event for immediate call center positions in Houston, TX and Florida. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a dynamic team environment. Walk-ins welcome! Apply today and start earning tomorrow.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve service quality
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Reliable transportation to Houston or Florida locations
- Must be available for flexible shifts (evenings/weekends)