Job Description
Join Omaha's premier customer experience team! We're hosting an exclusive hiring event for passionate Call Center Agents to deliver exceptional service. Enjoy competitive pay, comprehensive benefits, and career growth opportunities. No experience required – we provide paid training!
Event Details:
📅 Date: June 22, 2024
⏰ Time: 10:00 AM - 3:00 PM
📍 Location: 456 Gateway Center, Omaha, NE
🎯 Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues using CRM tools and knowledge bases
- Document interactions accurately in customer records
- Meet/exceed performance metrics (call time, quality scores)
- Collaborate with team to improve customer satisfaction
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and customer-focused mindset
- Reliable transportation to Omaha Gateway Center
- Availability for flexible shifts (including weekends)