Job Description
Join Florida's fastest-growing customer service team at our urgent hiring event! We're seeking passionate individuals to deliver exceptional support to our diverse client base. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement. Interviews held daily through Friday! Bring your resume and enthusiasm – we're hiring immediately.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team leads to improve customer experiences
- Participate in ongoing training programs
- Uphold company compliance and security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Ability to type 35+ WPM with accuracy
- Proficiency with Windows OS and basic software
- Reliable transportation to Orlando office
- Flexible availability (evenings/weekends required)
- Positive attitude under pressure