Job Description
Join our award-winning call center team in Jacksonville, FL! We're urgently hiring motivated individuals for paid training programs to become Customer Service Representatives. No experience necessary – we provide comprehensive paid training and career advancement opportunities. Enjoy competitive pay, benefits, and a dynamic work environment. Apply today and start your career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide exceptional service
- Meet performance metrics for call quality and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
- Continuously develop product knowledge
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to Jacksonville office
- Pass background check and drug screen
- Authorization to work in the US