Job Description
Weekend Call Center Jobs - Hiring Event!
Join our elite customer service team at Global Communications Solutions! We're hosting a dedicated hiring event for full-time call center agents with weekend shifts in Kansas City, MO and Illinois. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment. No experience necessary – we provide paid training!
Why join us?
- Flexible weekend schedules (Sat/Sun)
- Health, dental, and vision insurance
- 401(k) with company match
- Performance bonuses
- Remote work options after training
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and account inquiries
- Meet/exceed daily performance metrics (CSAT, AHT)
- Document interactions in CRM systems accurately
- Collaborate with support teams for complex issues
- Participate in ongoing product training
- Maintain HIPAA/GDPR compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Basic computer proficiency (Windows, CRM tools)
- Weekend availability (Saturday/Sunday 8am-8pm)
- Pass background/drug screening
- Call center experience preferred but not required