Job Description
Join our award-winning call center team and enjoy the stability of weekly pay! We're hiring enthusiastic Customer Service Representatives in Columbus, Ohio for immediate start positions. No experience necessary - comprehensive training provided. Enjoy competitive pay, performance bonuses, and a supportive team environment.
What We Offer:
- Weekly pay (every Friday!)
- Immediate start opportunity
- Full-time hours with benefits
- Free parking and modern workspace
- Career advancement paths
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve billing, technical, and service-related issues
- Document all interactions in CRM system accurately
- Meet/exceed performance metrics (AHT, CSAT)
- Collaborate with team to improve service quality
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Ability to type 35+ WPM
- Customer service mindset (patience & empathy)
- Basic computer proficiency
- Reliable transportation
- Flexible schedule availability
- Background check clearance required