Job Description
Join Detroit's premier call center and enjoy the financial flexibility of weekly pay! We're hosting an exclusive hiring event for motivated Customer Service Representatives to join our award-winning team. No experience necessary – we provide comprehensive training and career advancement opportunities.
At Detroit Call Centers LLC, we value our employees with competitive hourly rates, comprehensive benefits, and a supportive team environment. Our modern downtown facility offers free parking, flexible scheduling, and a culture focused on growth and recognition.
Ready to transform your career? Apply today for our upcoming hiring event and start earning weekly pay immediately!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions and maintain accurate customer records
- Meet/exceed performance metrics including CSAT and AHT
- Collaborate with team members to improve service quality
- Complete ongoing training on products and processes
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Comfortable working in a fast-paced environment
- Reliable transportation to downtown Detroit location
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset