Job Description
Join our dynamic team at Elite Customer Solutions for our exclusive hiring event! We're seeking passionate Call Center Agents to deliver exceptional customer service for Fortune 500 clients. Enjoy weekly pay, comprehensive benefits, and career growth opportunities in a modern Philadelphia facility.
Why Join Us?
- Immediate weekly paychecks
- Free parking & downtown location
- Health/dental/vision insurance
- 401(k) with company match
- Paid training & certifications
Hiring Event Details:
Date: October 15, 2023
Time: 9:00 AM - 4:00 PM
Location: 451 Arch Street, Philadelphia, PA 19107
What to Bring: Resume, government ID, and proof of eligibility to work in the US.
Responsibilities
- Handle inbound/outbound calls for New York-based clients
- Resolve customer inquiries with empathy and efficiency
- Document interactions in CRM systems
- Meet/exceed performance metrics (CSAT, AHT, FCR)
- Participate in ongoing product training
- Collaborate with team members on complex cases
- Adhere to PCI compliance standards
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong typing skills (35+ WPM)
- Excellent verbal communication
- Ability to work flexible shifts
- Basic computer proficiency
- Clear background check
- Fluent in English (Spanish bilingual a plus)