Job Description
Join ConnectCare Solutions for our exclusive hiring event! We're seeking motivated Call Center Agents to serve our Oklahoma City community with weekly pay and comprehensive benefits. Enjoy a supportive environment with paid training, flexible scheduling, and career advancement opportunities. Perfect for those seeking stability and immediate income!
Responsibilities
- Handle inbound/outbound customer calls for healthcare services
- Resolve billing inquiries and appointment scheduling
- Document interactions accurately in CRM systems
- Maintain high customer satisfaction metrics
- Adhere to HIPAA compliance protocols
- Collaborate with team members for seamless operations
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Strong typing skills (40+ WPM)
- Proficient with Microsoft Office Suite
- Excellent verbal communication abilities
- Ability to multitask in fast-paced environment
- Flexibility to work evenings/weekends
- Pass background/drug screening