Job Description
Join our award-winning call center team and enjoy the stability of weekly pay! We're hosting a limited-time hiring event for motivated Customer Service Agents in Louisville, KY. No experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment where your voice matters.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Reliable transportation to our Louisville facility
- Flexibility to work evenings/weekends if needed
- Positive attitude with customer-focused mindset
- Basic computer proficiency (Windows, web browsers)