Job Description
Join Oakland's premier customer service team at our exclusive hiring event! No experience required – we're seeking motivated individuals ready to launch their career in a dynamic call center environment. Enjoy competitive pay, comprehensive training, and opportunities for growth. Open positions available immediately!
Why Join Us?
• Industry-leading training program
• Health benefits & retirement plans
• Career advancement pathways
• Positive, team-oriented culture
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer profiles
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills (clear speaking voice)
- Strong computer proficiency (typing, navigation)
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Oakland location
- No prior experience necessary – training provided!