Job Description
Join our elite customer service team and start earning immediately with daily pay! Premier Support Solutions is seeking dynamic Customer Service Representatives in El Paso, TX to provide exceptional support to our growing client base. This contract position offers rapid onboarding and next-day payment processing for your hard work. If you're a people person with problem-solving skills and ready to jumpstart your career, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for response time and resolution rate
- Collaborate with support teams to escalate complex issues
- Maintain product knowledge through continuous training
- Upsell additional services when appropriate
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong typing speed (40+ WPM)
- Proficiency with CRM software (Salesforce experience a plus)
- Excellent communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Background check and drug test required
- Reliable transportation to our El Paso office