Job Description
Ready to launch your career in customer service? Join our dynamic call center team at CustomerFirst Connect – no experience required! We're hosting an exclusive hiring event in Orlando, FL for motivated individuals eager to grow professionally. Enjoy comprehensive paid training, flexible schedules, and a supportive team environment. Benefits include health insurance, paid time off, and career advancement opportunities. Don't miss this chance to become part of a company that invests in its people!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve processes
- Participate in ongoing training and development programs
Qualifications
- No prior experience necessary – training provided!
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Positive attitude and resilience in fast-paced environments
- Basic typing proficiency (25+ WPM)
- Reliable transportation to our Orlando location