Job Description
Join Global Solutions Inc. at our exclusive call center hiring event in Charlotte, NC! We're seeking passionate customer service professionals to join our award-winning team. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment with growth opportunities. No experience required – we provide full training!
Event Details:
📅 Date: May 20, 2024
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 1500 Tryon St, Charlotte, NC 28202
🍕 Light refreshments provided
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality, speed, satisfaction)
- Collaborate with team members to improve processes
- Participate in ongoing training programs
- Adapt to new technologies and procedures
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to event location
- Must be authorized to work in the US
- Previous customer service experience preferred