Job Description
Join our exclusive hiring event for entry-level call center positions across Florida and Virginia! No experience required – we provide comprehensive paid training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for recent graduates, career changers, or those seeking stable employment. Multiple locations available in Orlando, Tampa, Miami, Richmond, and Norfolk. Apply today and start your customer service career tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve processes
- Adhere to compliance protocols and data security standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Reliable internet connection for remote options
- Positive attitude and problem-solving mindset
- Flexibility to work evenings/weekends if needed
- No prior experience required – training provided
- Must pass background check and drug screening