Job Description
Join ConnectCare Solutions as a Call Center Representative and launch your customer service career with no experience required! We provide comprehensive paid training and a supportive environment where you can thrive. Our Atlanta team serves diverse clients with professionalism and empathy, offering competitive wages and growth opportunities. If you're a motivated communicator ready to build new skills, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and patience
- Resolve customer inquiries and provide accurate information
- Document interactions and maintain detailed records
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
- Complete ongoing training modules to enhance skills
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Pass background check and drug screening
- No prior experience necessary – training provided