Job Description
Join Ohio Community Services as a Weekend Customer Service Specialist and make an immediate impact in your local community! We're seeking passionate individuals to deliver exceptional support to Ohio residents during weekends. This flexible role offers competitive pay, on-the-job training, and the chance to develop valuable career skills while serving your neighbors. Perfect for students, career changers, or those seeking supplemental income. Start immediately and build your future with us!
Responsibilities
- Provide responsive support to Ohio residents via phone, email, and in-person channels
- Resolve inquiries related to community programs, resources, and services
- Maintain accurate documentation of customer interactions and case updates
- Collaborate with weekday teams to ensure seamless service continuity
- Participate in weekend outreach events and community engagement activities
- Adhere to all compliance protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or community support experience
- Strong verbal communication and active listening skills
- Proficiency with CRM systems and Microsoft Office Suite
- Reliable weekend availability (Saturday/Sunday shifts)
- Ohio resident with knowledge of local resources
- Ability to work independently with minimal supervision