Job Description
Join our dynamic team at Customer Connect Solutions! We're hosting a exclusive hiring event for motivated individuals no experience required to launch your career in customer service. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive environment.
What We Offer:
- Comprehensive 2-week paid training program
- Health benefits, retirement plans, and paid time offPerformance-based bonuses and advancement opportunities
- Modern downtown Oakland workspace with free parking
- Referral bonuses and team incentives
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (quality/speed)
- Collaborate with team members to improve processes
- Adhere to compliance and privacy regulations
- Participate in ongoing skill development sessions
Qualifications
- No experience required – we train everyone!
- High school diploma or equivalent
- Strong communication and active listening skills
- Comfortable using computers and software
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (including weekends)
- Passion for helping customers succeed
- Valid California ID and work authorization