Job Description
Launch your career in customer service with our exclusive hiring event! No experience required – we provide paid training. Join our Indianapolis team and enjoy competitive pay, comprehensive benefits, and growth opportunities. Work in a modern, supportive environment where your voice matters.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems and resources
- Document interactions accurately in case management platforms
- Meet performance metrics for call volume and quality scores
- Collaborate with team members to improve service delivery
- Adhere to compliance and data security protocols
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Valid government-issued ID