Job Description
Are you looking for a rewarding career in customer service?
We are currently hiring Entry Level Customer Service Representatives in Memphis, TN. We offer comprehensive paid training and a supportive environment designed to help you succeed from day one. Join a team that values your growth and offers a competitive benefits package.
Why Join Us?
- Paid Training: No experience necessary; we teach you everything you need to know.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Career Growth: Clear pathways for advancement within the company.
- Flexible Schedule: Options to work full-time or part-time to fit your lifestyle.
Responsibilities
- Handle incoming and outgoing calls with a professional and friendly demeanor.
- Resolve customer inquiries efficiently and accurately using our CRM system.
- Provide product information and assistance to ensure customer satisfaction.
- Document all interactions and update customer records properly.
- Identify opportunities to upsell or cross-sell products and services.
- Collaborate with team leads to meet daily and weekly performance metrics.
- Maintain a positive attitude and represent the brand professionally at all times.
Qualifications
- High School Diploma or GED is required.
- Strong communication skills with the ability to listen actively and speak clearly.
- Basic computer literacy and typing skills (35+ WPM preferred).
- Ability to work in a fast-paced environment and handle multiple tasks.
- Reliable internet connection and a quiet workspace (for remote/hybrid roles).
- Self-motivated and eager to learn new processes and products.