Job Description
Transform your career with paid training and daily pay opportunities at Apex Connect Solutions! We're seeking motivated Call Center Representatives in San Jose to join our award-winning team. No experience required – we provide comprehensive paid training to launch your career in customer service. Enjoy the flexibility of daily pay options while building valuable skills in a supportive environment.
Our San Jose location offers modern facilities, competitive benefits, and growth opportunities. Perfect for career changers, recent graduates, or anyone seeking stability with rapid advancement potential. Start earning from day one with our unique daily pay program!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Meet/exceed performance metrics including call quality and resolution rates
- Document interactions accurately in customer databases
- Collaborate with team members to improve service delivery
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication skills (verbal/written)
- Ability to work in fast-paced environment with targets
- Basic computer proficiency and typing skills (35+ WPM)
- Customer service mindset with problem-solving abilities
- Reliable transportation to San Jose office
- Must pass background check and drug screening