Job Description
Join Detroit's premier call center team and get paid weekly! We're hiring dedicated Customer Service Representatives for our downtown Detroit location. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment. Immediate openings available at our hiring event! Apply today and start earning next week.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve service quality
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service/call center experience
- Exceptional verbal communication skills
- Ability to type 30+ WPM
- Proficient with Windows OS and basic software
- Reliable transportation to downtown Detroit location
- Flexible schedule availability (including weekends)